Marine Supply System
We simplify global maritime supply by combining leading delivery performance, unparalleled port coverage, and digital transparency built on more than 160 years of experience.
Headquartered in Oslo, Norway, Marine Supply System is a wholly owned company of the Norwegian maritime group Wilhelmsen Holding ASA, a global leader employing more than 21,000 professionals worldwide.
Marine Supply System offers a unique opportunity for companies within the maritime industry to benefit from Wilhelmsen's extensive experience and supply chain network, built to deliver with quality to a global maritime industry.
With presence and delivery capability in more than 70 countries, and reaching more than 2,200 ports, we welcome a dialogue to explore how our leading capability can help you achieve your ambitions.
- > 99% Global on-time and in-full delivery performance
- 2 200 + Port locations in 70+ countries
- 200 000 + Deliveries to maritime customers each year
- > 50% of the world's merchant fleet supplied
Our Locations
A solution to key industry challenges
Operational complexity
Securing reliable deliveries to the maritime market requires maritime-specific capabilities, ranging from vessel monitoring solutions to shipyard and port access.
Fragmented supply chain
Maintaining worldwide operations demands extensive coordination across internal teams, third-party service providers, and distributors, consuming internal resources and preventing real-time access to information.
Regulatory requirements
Operating across multiple countries requires constant navigation of regional and local regulations, increasing complexity when entering new markets, as well as ongoing operational risk.
Scattered volumes
Customers expect a global footprint and short lead times which is difficult to sustain when scale is limited, and periodic peaks in demand can overwhelm existing logistics setups.
Our solution
Marine Supply System offers a unique opportunity to companies in need of a global maritime supply network. Our solution is based on Wilhelmsen’s leading distribution network, built to serve the maritime industry and supported by a globally integrated system offering visibility and control over the entire maritime supply chain.
Anchored in a customer-centric mindset, we partner closely with our clients to streamline their global distribution and consistently deliver industry-leading service to their end customers.
End-to-End Maritime Supply Chain
Seamlessly manage your maritime supply chain from manufacturing to end customer. Our solutions ensure timely replenishments, flexible storage of maritime goods in non-bonded or bonded facilities, and reliable delivery to ports, shipyards, or any maritime destination.
Includes:
- Global Supply Chain Management
- Warehousing
- Last Mile Delivery
- Return Logistics
Order Processing & Invoicing
Streamline quote, order and invoice management, and ensure accuracy, speed, and transparency in all customer-facing operations with the support from the MSS customer service team available 24/7.
Includes:
- Quote
- Order
- Invoice Management
Business Enablement
Enter new markets confidently at speed and avoid large investments upfront as MSS helps you navigate local and regional regulations and reporting requirements, and also provides the service on a local level.
Includes:
- Market Entry
- Statutory Reporting (Indirect tax & ESG)
- Business Enablement (Accounting, HR & IT)
Why companies trust us
As a financially strong and reliable partner, we provide industry-leading services supported by a global network of local professionals. By combining more than 160 years of industry experience with a relentless focus on understanding our customers’ needs, we ensure seamless execution and outstanding results across markets worldwide.
Our commitment to quality, environmental responsibility, and workplace safety is underlined by our ISO certifications: ISO 9001 for quality management, ISO 14001 for environmental management, and ISO 45001 for occupational health and safety.
Benefits
Operational Excellence
Reliability – 99%+ of deliveries performed by MSS are completed on time and in full.
Expertise – MSS focus on maritime logistics, and as our customer, you will benefit from expertise and solutions tailored for maritime.
Compliance – We ensure operations are compliant with local and regional regulations.
Financial Benefits
Increase revenue – strengthen customer satisfaction and loyalty by expanding your global footprint and offering a high service level.
Accelerate growth – MSS global presence and know-how allow you to enter new markets faster, more cost-efficiently, and to scale operations up or down in line with your business without the need for upfront investments.
Reduce operational cost – benefit from economies of scale in operations and reduce the administrative effort by having one global partner, reducing the complexity of managing multiple local service providers.
Customer Experience
Experience – over 160 years of combined expertise in delivering products to vessels, shipyards, and other critical delivery points.
Accessibility – our worldwide network guarantees product availability precisely when and where it is required.
Scalability – manage peak demand with a robust logistics network.
Our Team
Annika Hoffner
Chief Executive Officer
Carl Johan Warfvinge
Business Development Director
Philipp Heinze
Business Development Manager
Abigail Wilkins
Business Development Associate
Henning Hagemann
Chief Operating Officer
Danny Tan
Business Solution Manager
Brenda Yung
Business Solution Manager
Brian Bjørknes
Business Solution Manager
We will guide you through the journey
1. Introduction
A focused meeting to understand your objectives and explore how Marine Supply System could support your business.
2. Evaluation & Agreement
You review the proposed solution. Any adjustments or clarifications are made to ensure full alignment before proceeding. The phase is completed as the partnership is formalized through a signed agreement outlining scope, responsibilities, processes and timelines.
3. Go-Live Preparations
The key objective is to ensure operational readiness among key stakeholders and to prepare IT solutions and potential integrations.
4. Go-Live
Launch service. Following the service launch, our “hyper care” program ensures close monitoring and support during the initial phase to guarantee a smooth transition.